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Q-CAD Inc
1300 El Paseo Rd
Suite G-123
Las Cruces NM 88001

Questions?
Voice  800-700-3305
Fax    505-212-0142
Email

usa15

USA Company
16 Years Experience
2000 Sheets/Month
Over 3000 Customers
In-House (no outsourcing)
Woman-Owned
Dun & Bradstreet Rated
GSA#:  GS-25F-0051L
 

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FAQ

How do we begin?
Submit your drawings to be converted into CAD. You can either send paper copies or email/FTP scans of your drawings. For email or FTP, the sheets should be scanned at 200 dpi and saved as TIF or PDF format. Also, send a completed Q-CAD Order Form with your drawings. Once we have received your new project, you will receive an email confirmation indicating the date on which you will receive your completed CAD files. See our Send Order page.

What types of sheets can you handle?
We convert all types of commercial and residential drawings: architectural, engineering, maps, construction documents, utility plans, etc. We will redraw everything on your sheet unless you have noted otherwise. Our default setup is:  AIA Layering (American Institute of Architects); Roman S font, and stacked fraction dimensions. If you have your own in-house layering standards, fonts, dimension styles, provide this data for your project.

What is the process?
Your drawings are precision redrawn by hand as 100% dimensionally accurate, full scale 1:1, layered CAD files. The CAD files will be completed within the turnaround time you have selected. All sheets are redrawn by hand. We do not scan or vectorize your sheets.

How long does it take?
You select the turnaround time based on your project schedule requirements. Our turnaround options are: overnight, 3-business days, 5-business days, 10-business days, or 4-6 weeks. You can also specify that particular sheets be converted using different turnaround schedules. The price per sheet is based on the turnaround time selected.

How much does it cost?
We offer a fixed price per sheet based on the turnaround time you have selected. The price is the same for any sheet content, density, or size:  C-size (18 x 24), D-size (24 x 36); E-size (30 x 42) at 1/8" or 1/4" scale. We have size adjusted prices for A-size and B-size drawings.

How do you calculate the price for an oversized or irregular sheet size?
Your source drawing sizes can range from 8.5 x 11 to an unlimited sheet size. For sheets greater than E-size (30" x 42"), the cost per sheet is proportionally increased. For example, if your source document measures 36" x 48", the unit cost per sheet would be calculated as:

Base Price ($100) x Oversized percentage (37%) = adjusted unit cost ($137 per sheet)

Can I provide my existing CAD backgrounds, fonts, etc?
Yes, we will use your existing CAD background files, such as architectural, to overlay mechanical, electrical, or plumbing objects. Make sure you include all xrefs and fonts attached to your CAD background file. Please also indicate how you would like for Q-CAD to use your background file, such as: 1) overlay the new data onto the existing CAD background, 2) reference CAD background for layers, line styles, fonts only, 3) reference CAD background for dimensions. The AutoCAD "eTransmit" command is recommended to attach all of the necessary xref and font files. The "View Report" button will list all files associated with your existing CAD file.

1. Open your existing CAD background drawing in AutoCAD.
2. From the File Menu, choose eTransmit.

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Can we see work at different stages?
To meet your selected turnaround time, we do not provide "reviews" at different stages. Because we carefully review your project specifications, and call to clarify any questions before proceeding with your project, it is not necessary to provide in-progress reviews. After we begin, if we encounter dimensional conflicts or unclear information, we will create a RED "read-me" layer in the final CAD file for your review. Any additional redline markups can be incorporated at a future date for $50/sheet (5-day turnaround).

Can I change the turnaround schedule after the project has started?
Yes and No. You can move a turnaround schedule up, but not down. For example, you can change a 10-day turnaround to a 3-day turnaround. The new completion date is based on the date on which the schedule change is requested. The price will be adjusted based on the new turnaround option.

Who is the owner of the CAD files?
You are the owner of the CAD files. Q-CAD simply provides CAD drafting services. We redraw your sheets exactly as shown. We keep backup copies of your CAD files in our archives. If you need replacement files, simply call and we will retrieve your files from our backups.

Does Q-CAD provide design or engineering services?
No, we do not provide design or engineering services. We offer CAD drafting services only. However, we have licensed architects and engineers on our staff that will monitor your project's development and quality control.

Will my CAD files always be consistent throughout multiple project submissions?
Yes, we create a "profile" for your company or for each project type. Each time you submit a new project, we will refer to your profile as related to layering standards, fonts, dimensions, etc. This will ensure consistency throughout your projects.

Do your drafters have experience with my type of project?
Yes, our CAD operators are organized into multiple departments:  architectural, electrical, mechanical, plumbing, utilities, mapping, etc. We review your sheets and assign your project to the appropriate CAD department.

Can you handle redline markups?
Yes, simply provide your plotted redline markup sheets or provide COLOR scans of the redline sheets. Markup your sheets as follows: RED ink = drawing changes; BLUE ink = notes to our CAD operators. For sheets that have already been redrawn by Q-CAD that require additional redline changes, the fee is $50/sheet (5-day turnaround). For existing as-built sheets with redline markups, the fee is based on our "ConDocs" pricing.

How are my reference sheets used by your CAD operators?
In cases when your original documents submitted for conversion contain insufficient information, additional sheets can be referenced (examples: dimensions) to develop a complete CAD document. Reference sheets are not redrawn and used for reference only based on a $25/reference sheet fee.

Can you create a floorplan using my electrical or mechanical sheets?
Yes, we can create a new floorplan sheet using existing electrical or mechanical sheets. Typically, we will need to know a grid dimension or overall building dimension. The remaining architectural background dimensions will be scaled during our drafting process. The electrical or mechanical information will be omitted from the final CAD floorplan.

Can you produce a mirror image of my drawing?
Yes, we can redraw your sheet as a mirror image format. All objects, text, and dimensions will be reversed. Our "Custom Service" pricing applies for creating a mirror image drawing.

 

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